Browsing by Author "Arici, H.E."

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Authentic Leadership: A Systematic Review and Research Agenda
(2024.01.01) Polat, E.; Arici, H.E.; Arasli, H.
There has been a growing interest in authentic leadership as a distinctive style of leadership and a dynamic research topic. In this direction, the aim of this study is multifaceted. First, we focus on providing a comprehensive overview of research on authentic leadership (AL), which has attracted substantial research interest in the last few years. Second, we outline the theoretical and nomological network of AL, highlighting antecedents, outcomes, moderators, and mediators. Third, we offer an elaborated future research agenda to enable advances in theory and empirics. We systematically reviewed 182 articles issued in the business management and psychology literature between 2005 and 2021. Interest in AL is growing, and 2020 is the golden year. Developed countries dominate the field. After a rigorous review, we offer a future research agenda with four key themes. The study highlights that AL is critical to the emergence and growth of valuable behaviours, attitudes, and performance at individual, team, and organisational levels. The study provides new research ideas and further conceptualization of AL. We also provide a comprehensive review of why managers should continue to practice AL, where the literature has been, and where it may be headed in the future.
CEO research in hospitality and tourism: a systematic literature review and future outlook
(2024.01.01) Saydam, M.B.; Arici, H.E.; Koseoglu, M.A.
Although the literature on hospitality and tourism (H&T) emphasizes the role of the chief executive officer (CEO) in ensuring a firm's competitive advantage, little is known about how CEOs are deployed in H&T businesses. A significant gap in the research has been identified regarding how CEOs influence organizations in the sector. This study investigates potential synergies between H&T organizations' emphasis on CEOs and their impacts on various stakeholders. Research findings also show that CEO literature in H&T has largely focused on antecedents such as demographic, attitudinal, and organizational factors. Additionally, we suggest future research questions for CEO-related studies.
Contribution of innovation studies to the intellectual structure of the hospitality and tourism literature
(Emerald Publishing, 2024) Arici, H.E.; Köseoglu, M.A.; Aydin, C.; Aydin, C.; Altinay, L.
Purpose: This study aims to identify the role of innovation research in formulating the intellectual structure of the hospitality and tourism literature by performing a bibliometric analysis. Design/methodology/approach: In total, 6,255 journal articles on innovation were gathered from Scopus and analyzed using co-citation, bibliographic coupling and thematic content analyses. The most influential articles were also carefully read to reveal a nomological network of innovation research in hospitality and tourism scholarship. Findings: Co-citation analysis reveals that there are six significant clusters in the field of innovation research. Various philosophical underpinnings might be used in different circumstances, with actor-network and Schumpeterian theory playing significant roles. A review of current works using bibliographic coupling reveals five interesting emerging research areas and makes numerous recommendations for when to conduct more studies. A review of influential articles displayed differences between the co-citation and bibliographic coupling analysis findings and produced a framework for further investigation of the knowledge field. Originality/value: This paper is among the first integrative reviews on innovation research in hospitality and tourism by quantitatively reviewing published articles and qualitatively reviewing the content of the most influential studies.
Contribution of innovation studies to the intellectual structure of the hospitality and tourism literature
(2024.01.01) Arici, H.E.; Köseoglu, M.A.; Aydin, C.; Aydin, C.; Altinay, L.
Purpose - This study aims to identify the role of innovation research in formulating the intellectual structure of the hospitality and tourism literature by performing a bibliometric analysis. Design/methodology/approach - In total, 6,255 journal articles on innovation were gathered from Scopus and analyzed using co-citation, bibliographic coupling and thematic content analyses. The most influential articles were also carefully read to reveal a nomological network of innovation research in hospitality and tourism scholarship. Findings - Co-citation analysis reveals that there are six significant clusters in the field of innovation research. Various philosophical underpinnings might be used in different circumstances, with actor-network and Schumpeterian theory playing significant roles. A review of current works using bibliographic coupling reveals five interesting emerging research areas and makes numerous recommendations for when to conduct more studies. A review of influential articles displayed differences between the co-citation and bibliographic coupling analysis findings and produced a framework for further investigation of the knowledge field. Originality/value - This paper is among the first integrative reviews on innovation research in hospitality and tourism by quantitatively reviewing published articles and qualitatively reviewing the content of the most influential studies.
Corporate social responsibility in hospitality and tourism: a systematic review
(2024.01.01) Arici, H.E.; Saydam, M.B.; Sökmen, A.; Arici, N.C.
Scholars have increasingly focused on the importance of corporate social responsibility (CSR) in the hospitality and tourism (H&T) industry due to its rapid growth and expansion. This study examined 192 CSR-focused empirical studies that were published in H&T journals. The report provides a comprehensive analysis by categorizing the data into several parts, such as publishing trends of CSR, segmentation by journals, theoretical frameworks, techniques, and CSR measurement scales. This study also develops a complex nomological network of CSR, examining its connections with the precursor factors, mediating variables, moderating impacts, and outcome effects. Key themes were identified using advanced thematic analysis techniques, providing crucial insights into the current status and future directions of CSR using Leximancer software. The results provide significant information for sustainable practices and influence prospective studies in the crucial field of corporate responsibility.
Do ESG and Diversity Scores Predict Global Firms’ Environmental Innovation?
(SAGE Publications Inc., 2024) Saydam, M.B.; Olorunsola, V.O.; Arici, H.E.; Koseoglu, M.A.
Environmental innovation (EI) is fundamental to sustainable development goal (SDG) number 9. Indirectly, it contributes to the achievement of SDG 7 by laying the groundwork for producing renewable energy. Firms involve environmental, social, and governance (ESG) and diversity practices to achieve sustainable success. ESG and diversity scores on EI need to be predicted, yet EI predictors are few in the research. Our institutional theory-based study examines whether ESG and diversity scores influence EI scores in multinational organizations. The dataset comprises information from the Refinitiv Eikon database, including 430 publicly traded firms worldwide throughout 2021. The results of our study indicate that the environmental pillar score, ESG, and workforce score are the three most significant factors for calculating enterprises’ EI scores. This research provides valuable insights into enhancing sustainability practices and fostering innovation in global firms, offering a practical roadmap for businesses striving to achieve these objectives.
Do ESG and Diversity Scores Predict Global Firms' Environmental Innovation?
(2024.01.01) Saydam, M.B.; Olorunsola, V.O.; Arici, H.E.; Koseoglu, M.A.
Environmental innovation (EI) is fundamental to sustainable development goal (SDG) number 9. Indirectly, it contributes to the achievement of SDG 7 by laying the groundwork for producing renewable energy. Firms involve environmental, social, and governance (ESG) and diversity practices to achieve sustainable success. ESG and diversity scores on EI need to be predicted, yet EI predictors are few in the research. Our institutional theory-based study examines whether ESG and diversity scores influence EI scores in multinational organizations. The dataset comprises information from the Refinitiv Eikon database, including 430 publicly traded firms worldwide throughout 2021. The results of our study indicate that the environmental pillar score, ESG, and workforce score are the three most significant factors for calculating enterprises' EI scores. This research provides valuable insights into enhancing sustainability practices and fostering innovation in global firms, offering a practical roadmap for businesses striving to achieve these objectives.
Does data curation matter in citation and co-citation analysis? Evidence from a top service journal
(2023.01.01) Koseoglu, M.A.; Arici, H.E.; Arici, N.C.
Bibliometric scholars have primarily evaluated massive data without refining any potential typing and/or spelling errors, resulting in two constraints: misinterpretation of findings and misleading future research in the knowledge domain. Thus, this study aims to introduce the data curation approach in order to reduce these restrictions. Utilizing a renowned service journal (Journal of Service Research) as the study sample, we first acquired all published papers and then constructed raw and clean datasets. We ran citation and co-citation analyses on these datasets separately. Our investigation reveals that clean data yielded more trustworthy and valid results than raw data with redundant references. This study provides an answer to how and why data in bibliometric analysis needs to be cleaned. It thus contributes to the literature by suggesting a new route for scholars to improve the accuracy and reliability of their bibliometric findings.
Environmental, social and governance assets and diversity scores: exploring their relationship to carbon emissions in global companies
(2024.01.01) Koseoglu, M.A.; Arici, H.E.; Saydam, M.B.; Olorunsola, V.O.
PurposeThe interconnected challenges of climate change and social inclusivity have placed unprecedented pressure on businesses to adopt responsible practices. While previous research has explored the individual impacts of environmental, social, and governance (ESG) performance and diversity initiatives, there remains a dearth of comprehensive investigations into how these factors collectively influence carbon emission scores. Drawing on the legitimacy theory, we explore whether ESG and diversity scores predict global companies' carbon emission scores. As concerns about the environmental impact of businesses grow, understanding the relationships between ESG performance, diversity management, and carbon emissions becomes imperative for sustainable corporate practices.Design/methodology/approachThe primary dataset for this study includes 1,268 worldwide firm-year data for 2021. The sample is subjected to missing data examination as a component of the filtration process. Data preprocessing is performed before machine learning analysis, including verifying missing data. Our research resulted in the final sample, which includes 627 worldwide firm data from 2021. Data regarding all publicly traded companies was obtained from Refinitiv Eikon.FindingsOur findings showed that corporate carbon emission performance in global corporations is influenced by ESG performance and total diversity score.Originality/valueFirms involve in ESG as well as diversity practices to be able to achieve sustainable success. Yet, the forecasting of carbon emissions based on ESG scores and diversity scores remains inadequately established due to conflicting findings and enigmas prevalent in the literature.
Ethical implementation of artificial intelligence in the service industries
(2024.01.01) Vatankhah, S.; Bamshad, V.; Arici, H.E.; Duan, Y.Q.
This study employs a systematic literature review (SLR) combined with bibliometric analysis to investigate the ethical implementation of Artificial Intelligence (AI) in the service industries. This research uncovers key challenges such as privacy, bias, transparency, and accountability, emphasizing the critical need for ethical AI practices in service sectors handling sensitive customer data. Findings reveal that AI's ethical implementation is crucial in areas like decision support, customer engagement, automation, and new service development. The analysis provides actionable insights into enablers, including ethical guidelines, human oversight, comprehensive training, and adaptive organizational culture, which are essential for unlocking AI's potential and mitigating risks. The study offers a roadmap for future research, advocating interdisciplinary collaboration, customer co-creation in ethical frameworks, and sector-specific policy adaptation, ultimately aiming to build responsible and trustworthy AI in the service industries.
How do hotels test their strategies? An approach from the strategic planning process
(2024.01.01) Köseoglu, M.A.; Arici, H.E.; Yesiltas, M.; Altinay, L.
This study examines how managers test strategies, focusing on their understanding of the strategic planning process, and aims to develop a framework for integrating cutting-edge technologies in strategy testing. We used elite interviews with top hotel managers in Turkey and a hermeneutic approach to establish this framework. Results indicate that managers have limited knowledge of strategy testing, which is not yet recognized as a distinct phase in strategy development. Scenario planning and AI-driven methods are only minimally adopted in the industry. We introduced a "techno-human" model that integrates AI and human-oriented decision-making for strategy testing. Our paper contributes significantly by analysing top managers' use of testing methods in strategic management and highlighting an overlooked area in the literature.
How do we Determine Content Boundaries in Systematic Review Studies of Management Research?
(2023.01.01) Köseoglu, M.A.; Arici, H.E.
To offer new insights into relevant concepts, approaches, and theories, a systematic literature review is considered a common phenomenon in today's management field. But, the domain has still suffered from a lack of advice on how to design content boundaries as a methodological piece of a systematic review. Our study emphasizes this gap and examines the important piece of review studies in greater detail. Specifically, we provide a critical review of review studies published in leading three management journals (i.e., the International Journal of Management Reviews, the Academy of Management Annals, and the Journal of Management) between 2019 and 2022. Drawing on the methodological review, our research provides issues to acknowledge in the most crucial choices for the content boundary. In addition, our review clarifies three main components of the content boundary process: identification of content boundaries, searching for content boundaries, and confirmation of content boundaries. These components could be adopted as benchmark stages in future systematic review studies.
How Does CEO Duality Influence ESG Scores in Hospitality and Tourism Companies? Confounding Roles of Governance Mechanisms and Financial Indicators
(2024.01.01) Arici, H.E.; Aladag, O.F.; Koseoglu, M.A.
Previous studies have yielded inconsistent results about the impact of CEO duality on corporate performance in the hospitality and tourism (H&T) industry. To further delve into this relationship, we investigated the causal relationship between CEO duality and environmental, social, and governance (ESG) performance under various board characteristics and financial indicators. The data from the Thomson Reuters Eikon database were evaluated using a machine learning technique that included targeted maximum likelihood estimation (TMLE), augmented inverse probability weighting (AIPW), and neural network analysis, all of which are doubly robust estimators with cross-fitting. The findings suggest that CEO duality negatively impacts environmental pillar scores but not other outcomes (i.e., governance and social pillar scores). Among the governance practices and financial indicators, policy executive compensation performance, policy executive compensation ESG performance, and return on invested capital (ROIC) have positive relations with total ESG scores. The results have important ramifications for helping H&T companies develop effective boards of directors and governance systems, as well as achieve targeted ESG performance objectives.
Perceived risk in hospitality and tourism scholarship: a systematic review and future research agenda
(2023.01.01) Dagistan, S.Y.; Sevim, B.; Arici, H.E.; Saydam, M.B.; Koeseoglu, M.A.
This study offers a bibliometric evaluation of perceived risk research in the hospitality and tourism literature. It emphasizes the essential scientific topics, the conceptual foundations, and the recent research stream. Bibliometric analysis tested two hundred and thirty documents related to perceived risk. Co-citation analysis showed that perceived risk is a research domain concentrating on technology-driven risks, customer anxiety, uncertainty, and coping strategies. The theory of planned behavior and the technology acceptance model are frequently used in different fields of study. The analysis of bibliographic coupling and comparison of findings reveals trending topics and presents several recommendations for further research.
Sports tourism research: A bibliometric analysis and agenda for further inquiry
(2023.01.01) Arici, H.E.; Aydin, C.; Koseoglu, M.A.; Sökmen, A.
This study examines the origins, significant subjects, scientific advances, and future advancements in sports tourism research. We run a bibliometric analysis in R with the visualization tool Biblioshiny. The findings revealed four main clusters that have recently been examined in the knowledge domain: (1) sport tourist behaviors, (2) sustainable and economic development, (3) sports events and destination image, and (4) active-sport-event travel career progression. This study gives insight into the role of mega and small sports events in sustainable development in a tourist destination and identifies opportunities and limitations.
The influence of politics on the governance of an entrepreneurial ecosystem in a developing country: a generative institutional discourse approach
(2024.01.01) Kromidha, E.; Altinay, L.; Arici, H.E.
Entrepreneurship is often about the individual drive for innovation and the exploitation of opportunities; however, in an increasingly connected world, entrepreneurial ecosystems have gained considerable research interest. In many developed countries, entrepreneurial ecosystems emerge from organic collaborations between businesses and investors, with little political involvement. However, in a post-communist country like Kazakhstan, different stakeholders have diverse expectations, leading to tensions among them. In this study, we took a qualitative approach and drew from discursive institutionalism theory in entrepreneurship research in order to understand the influence of politics on the governance of an entrepreneurial ecosystem. Our findings reveal tensions between collective aspirations and individual goals, generating multiple institutional logics. The generative institutional discourse that is brought about by politics, their influence on governance, and facilitating factors is a mechanism that helps to turn such tensions into policies and collective action. To gain a better understanding of the influence of politics on the governance of entrepreneurial ecosystems, we propose a generative institutional discourse model.
The Interconnection Between Workplace Incivility, Religiosity and Employees’ Psychological Well-Being: An Update of the Conservation of Resources Theory
(International Association of Management, Spirituality and Religion, 2024) Abualigah, A.; Koburtay, T.; Syed, J.; Arici, H.E.; Aboramadan, M.
Drawing upon the conservation of resources (COR) theory, this study contextually examines the relationship between workplace incivility IP: and 5.10.31.151 employees’On: psychological Fri, 19 Janwell- 202 being, and the moderating effect Delivered of religiosity by Ingenta on this relationship. Following a quantitative approach, data were collected from 199 employees from different service industries in Jordan and the hypotheses were tested with partial least squares-structural equation modelling (PLS-SEM) using SmartPLS 3.3.3. The findings show that workplace incivility negatively affects employees’ psychological well-being, and intrinsic religiosity buffers this adverse effect. Our study brings to fore the concept of religiosity, an important yet neglected personal resource. The findings extend the notion of COR theory through capturing the linkages between the focal constructs, thus contributing to the literature through demonstrating that intrinsic religiosity, as a boundary condition, buffers the adverse effect of workplace incivility on employees’ well-being. The study highlights in closing an array of future research directions.
The Interconnection Between Workplace Incivility, Religiosity and Employees' Psychological Well-Being: An Update of the Conservation of Resources Theory
(2024.01.01) Abualigah, A.; Koburtay, T.; Syed, J.; Arici, H.E.; Aboramadan, M.
Drawing upon the conservation of resources (COR) theory, this study contextually examines the relationship between workplace incivility and employees' psychological wellIP 203 8 109 20 On: Tue 23 Apr 2 being, and the moderating effect of religiosity on this Delivered by I genta relationship. Following a quantitative approach, data were collected from 199 employees from different service industries in Jordan and the hypotheses were tested with partial least squares -structural equation modelling (PLSSEM) using SmartPLS 3.3.3. The findings show that workplace incivility negatively affects employees' psychological well-being, and intrinsic religiosity buffers this adverse effect. Our study brings to fore the concept of religiosity, an important yet neglected personal resource. The findings extend the notion of COR theory through capturing the linkages between the focal constructs, thus contributing to the literature through demonstrating that intrinsic religiosity, as a boundary condition, buffers the adverse effect of workplace incivility on employees' wellbeing. The study highlights in closing an array of future research directions.
The predictive roles of financial indicators and governance scores on firms' emission performance in the tourism and hospitality industry
(2023.01.01) Olorunsola, V.O.; Saydam, M.B.; Arici, H.E.; Köseoglu, M.A.
The tourism and hospitality (T&H) industry can significantly impact the environment by using natural resources and waste generation. Measuring and improving firms’ emission performance in this industry is becoming increasingly important. However, the prediction of financial indicators and governance scores on firms’ emission performance is still poorly established. Drawing on the agency and stakeholders’ theory, our research explores whether financial indicators and governance scores predict firms’ emission performance in the T&H industry. Data on all companies that are publicly traded was acquired from Thomson Reuters Eikon using 485 publicly traded tourism firms as of the end of the fiscal year 2021. Our findings suggest that governance pillar score (GP), management score (MS), board size (BS), and market capitalization (MC) are the best four predictors of carbon emission reduction scores in T&H companies. Theoretical and practical implications are presented, and directions for further research are provided.
The predictive roles of financial indicators and governance scores on firms’ emission performance in the tourism and hospitality industry
(SAGE Publications Inc., 2024) Olorunsola, V.O.; Saydam, M.B.; Arici, H.E.; Köseoglu, M.A.
The tourism and hospitality (T&H) industry can significantly impact the environment by using natural resources and waste generation. Measuring and improving firms’ emission performance in this industry is becoming increasingly important. However, the prediction of financial indicators and governance scores on firms’ emission performance is still poorly established. Drawing on the agency and stakeholders’ theory, our research explores whether financial indicators and governance scores predict firms’ emission performance in the T&H industry. Data on all companies that are publicly traded was acquired from Thomson Reuters Eikon using 485 publicly traded tourism firms as of the end of the fiscal year 2021. Our findings suggest that governance pillar score (GP), management score (MS), board size (BS), and market capitalization (MC) are the best four predictors of carbon emission reduction scores in T&H companies. Theoretical and practical implications are presented, and directions for further research are provided.