Mediating Role of Organizational Trust in the Effect of Organizational Support Perceived By Employee on Organizational Identification: A Research in the Manufacturing Sector

Abstract

Organizations are institutions that have an impact on many areas of life, from the economic development of countries to the change and transformation of societies. They also have strong and continuous interaction with their environment. The rapid and different production structure brought by technology and the diversification of consumers' need for goods and services force organizations to produce more and compete with rivals. Achieving a competitive advantage and being a premier in the market are among the main goals and objectives of organizations, especially in recent years. Factors such as technology, production structure, product diversity, organizational structure, and product and service components of organizations provide significant advantages in gaining a competitive advantage. In addition to these, the most important resource that is difficult to imitate for organizations to gain a competitive advantage and that will make a difference against their competitors in terms of competence and competence is human resources. The importance given to human resources by organizations that are aware of its power is increasing day by day. In this context, the study aims to define the effect of the POS of the employees on OI and to determine the mediating role of the employees' trust in the organization in the relationship between the POS and OI. The sample of the study consists of 453 employees determined by the convenience sampling method in the production enterprises located within the organized industrial zone in Niğde and Konya provinces. The hypotheses were analyzed by the structural equation method. According to the analysis, it is seen that there is a positive and significant correlation between POS and OI (p:0,000 r:0,907), a positive and significant relationship between OI and OT (p:0,000 r:0,821), and a positive and significant correlation between POS and OT (p:0,000 r:0,779). Besides, it was defined that OT has a mediating role in the effect of POS on OI.