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Dimensions of Vehicle Quality: Scale Development Study

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dc.contributor.authorYildiz, Bülent
dc.contributor.authorÇavdar, Ertuğrul
dc.date.accessioned2026-01-04T14:38:35Z
dc.date.issued2020-10-23
dc.description.abstractThe aim of this study was to develop a scale to evaluate vehicle quality (cars and light commercial vehicles). The study also compared owners’ assessment of the current status of their vehicles with the level of importance they assigned to the dimensions of vehicle quality. The sample consisted of 561 automobile owners. Data were collected using a questionnaire. Analysis revealed nine dimensions; reliability, user-friendliness, serviceability, performance, high-endness, aesthetics, perceived quality, comfort, and price. The gap between vehicle quality importance level and current vehicle status scores was greatest in the dimension “high-endness,” followed by serviceability, reliability, comfort, price, key features, user-friendliness, perceived quality, and “aesthetics.”
dc.description.urihttps://doi.org/10.47103/bilturk.773732
dc.description.urihttps://dergipark.org.tr/en/download/article-file/1215701
dc.description.urihttps://dx.doi.org/10.47103/bilturk.773732
dc.description.urihttps://dergipark.org.tr/tr/pub/bilturk/issue/57351/773732
dc.identifier.doi10.47103/bilturk.773732
dc.identifier.eissn2667-5927
dc.identifier.endpage522
dc.identifier.openairedoi_dedup___::5f2bfa459645a630a457aaca6a76b0d5
dc.identifier.startpage500
dc.identifier.urihttps://hdl.handle.net/20.500.12597/38316
dc.publisherBilturk
dc.relation.ispartofBİLTÜRK Journal of Economics and Related Studies
dc.rightsOPEN
dc.subjectİşletme
dc.subjectVehicle quality
dc.subjectQaulity Dimensions
dc.subjectQuality
dc.subjectVehicle quality
dc.subjectQuality Dimensions
dc.subjectQuality
dc.subjectBusiness Administration
dc.subject.sdg11. Sustainability
dc.titleDimensions of Vehicle Quality: Scale Development Study
dc.typeArticle
dspace.entity.typePublication
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